Privacy Policy

The data controller is IN CATERING s.r.o.

All inquiries regarding the processing of personal data can be sent to:

1. Introduction

This Privacy Statement applies to the processing of all personal data of consumers, customers, suppliers and business partners (“business partners”) by IN CATERING s.r.o., with registered office at Libocká 10/64, 162 00 Prague 6, Company ID: 630 725 72, registered with the Municipal Court in Prague, Section C, Insert 35898 (hereinafter referred to as “Our Company” or “we”).

This Privacy Statement does not apply to data related to business activities or data about companies.

Our Company is the controller of the personal data of business partners. This statement explains who we are and for what purposes we process your personal data and other information about you. If you have any questions, you can use the contact details at the end of this statement.

This privacy statement has been prepared in accordance with Act No. 101/2000 Coll., on Personal Data Protection, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), effective from 25 May 2018. This statement may change over time and its current version is always published on our website. If significant changes are made, we will inform you.

2. For what purposes do we process your personal data?

Our Company will process your personal data when conducting business transactions between you and Our Company, when you visit our websites, social networks or applications, or in the context of other contact with us.

A. Responding to your inquiries

If you contact us, we will use your personal data to respond to your inquiries, requests and other cases of contact. For this purpose, we process your personal data based on your consent. We process your name, contact details, correspondence with us, your inquiries and all other personal data necessary to answer your questions.

B. Product and service development and improvement

We process your personal data for the purpose of evaluating, analysing and improving our products and services. We use your personal data for customer behaviour analysis and making corresponding adjustments to our products and services.

C. Customer, supplier or business partner evaluation and acceptance

If you contact us, we will process your personal data for the purpose of confirming and verifying your identity and for the purpose of evaluating and verifying the possibility of further cooperation. We process personal data because it is necessary for the conclusion of a contract between you and Our Company.

D. Contract conclusion and performance

If you have purchased a product or service from us as customers or if you cooperate with us as suppliers or business partners, we process your personal data for administrative purposes, such as sending invoices and making payments.

E. Relationship management and marketing

We use information stored in our customer database to send you appropriate offers and newsletters, as well as for the purpose of providing customer service and sending news, updates and offers. When sending newsletters and marketing communications, we process your personal data based on your consent.

F. Business activities and internal management

We process your personal data in the course of conducting and organising our business activities. This includes general management, order management and management of our assets.

G. Organisational analysis and development

We process your personal data so that we are able to prepare and submit reports and analyses using aggregated/anonymised personal data.

H. Use of our websites or applications

When you use our websites, we process technical data so that you can use the functions of our websites and so that we can manage and improve them. We process technical data from your device, such as its IP address, internet browser, pages you visited on our website, and the length of your visit — in accordance with our Cookie Policy.

I. Contact via social media

Our Company is active on social media platforms such as LinkedIn, Instagram, Facebook, YouTube and TikTok. If you contact Our Company through social media, we process your personal data for the purpose of responding to your inquiries and messages.

J. Monitoring and control

We monitor our processes to verify compliance with our policies, regulations and code of ethics. During monitoring activities, we may gain access to your personal data.

K. Health protection, safety and integrity assurance

We process your personal data for the purpose of protecting our employees, customers, suppliers and business partners. We verify your authorisation to access our premises.

L. Regulatory compliance

In some cases, we process your personal data for the purpose of complying with laws and other legal regulations, e.g. for the purpose of fulfilling tax obligations. In cases stipulated by applicable laws, we may be obliged to disclose your personal data to administrative or supervisory authorities.

M. Participation in promotional and other events

We send you information about promotional events and invitations to participate in various activities. If you decide to participate, we need your personal data to organise these activities. We process your personal data based on your consent, which you can withdraw at any time.

3. How long do we retain personal data?

Our Company will generally retain business partner data only for the period required for the relevant business purpose, to the extent reasonably necessary to comply with applicable legal requirements. Immediately after the expiry of the relevant retention period, the data will be:

• Securely deleted or destroyed
• Anonymised
• Transferred to the archive (unless prohibited by law or the applicable retention schedule)

4. Sharing of personal data

A) Access within Our Company

Your personal data may be transferred between the owners of Our Company for administrative purposes. Employees of Our Company are authorised to access personal data exclusively to the extent necessary for the stated purposes and the performance of their duties.

B) Third-party access

Where necessary for the provision of products and services by Our Company, the following third parties may also have access to your personal data: banks, insurance companies, auditing firms, IT suppliers, accountants, consultants and other entities. Our Company will take contractual, technical and organisational measures to ensure that your personal data is processed only to the necessary extent.

5. How is your personal data secured?

We have implemented appropriate security measures to ensure the confidentiality and security of your personal data. We have implemented appropriate technical, physical and organisational measures to protect personal data against accidental and unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access, as well as all other forms of unlawful processing.

6. How can you exercise your privacy rights?

You have the right to request access to or an overview of your personal data and, under certain conditions, the right to rectification and/or erasure of personal data. In addition, you have the right to request restriction of processing concerning your personal data, the right to object to processing, and the right to data portability. To exercise your rights, please contact us using the contact details provided in this statement.

7. Can you withdraw your consent?

You can always withdraw the consent you have given. Please note that this withdrawal will not have a retrospective effect. To withdraw your consent, please contact us using the contact details provided in this statement.

8. How to file a complaint?

If you have a complaint regarding the use of your personal data by Our Company, you can file this complaint through the contact person indicated in this statement. In addition to filing a complaint with Our Company, you can also address your complaint to the supervisory authority — the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 727/27, 170 00 Prague 7-Holešovice, www.uoou.cz.

9. How can you contact us?

If you have questions about how we process personal data, please read this statement first. For additional questions, please contact us at:

Email: info@incatering.cz

Phone: +420 220 560 494